Member Services Specialist
 
JOB TITLE: Member Services Specialist
EMPLOYER: American Chamber of Commerce in Azerbaijan DUTY STATION: Azerbaijan
PUBLISHED: 2019-09-17 LAST UPDATED: 2019-09-17 DEADLINE: 2019-10-17

JOB TITLE: Member Services Specialist

EMPLOYER: American Chamber of Commerce in Azerbaijan

DUTY STATION: Azerbaijan
PUBLISHED: 2019-09-17
LAST UPDATED: N/A
DEADLINE: 2019-09-25

EMPLOYMENT PACKAGE:

 Position: Member Services Specialist
 Monthly salary: 800-1000 AZN (Gross)
 Paid annual vacation (25 or 30 calendar days)
 Medical Insurance for self
 Working place: Baku city, Amcham office
 The working hours in the office: 9.00 to 18.00 including 1 hour lunch break
 Working hours: 40 per week
 Holiday entitlement: according Azerbaijan regulations

MAIN REQUIREMENTS:

 Fluent English, Russian and Azeri
 Accurate
 Strong communication, sales and presentation skills
 Must be goal oriented, responsible, flexible and creative under pressure
 Proficient in Microsoft Office suite (Outlook, Word, Excel, Power Point)

JOB DESCRIPTION:

 Member inquiries
• Promotion of AmCham ‘s availability to take inquiries
• Correspondence with member companies on the requested inquiries
• Analysis & research/handling the inquiry
• Creation of inquiry database
• Conduction of member satisfaction surveys

 E-AmCham & Website
• Constant Update of the database
• Promotion of the online system to members
• Collection of information and newsletter
• Software maintenance

 AmCham Surveys
• Organization of regular meetings
• Adaptation of the questionnaire to members’ requirements
• Recruitment of participants
• Correspondence with participants
• Management of content and queries
• Presenting the final report in accordance with time frames

 New Member recruitment
• Identification& positioning
• Meeting/briefing on membership benefits
• Assisting with online application
• Follow up and induction

 Events
• Assisting in the management of the event
• Assisting colleagues in fundraising, guesting and PR

 PR & Social Media planning
• Posting of the event announcement on social media
• Prepare content of Press Release

Please send your resume to the following e-mail with subject title “Member Services”: projects@amchamaz.org

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