Guest Service Agent
 
JOB TITLE: Guest Service Agent
EMPLOYER: Salam Baku Hotel DUTY STATION: Azerbaijan
PUBLISHED: 2019-08-19 LAST UPDATED: N/A DEADLINE: 2019-09-18


Department: Front Office

Position: Guest Service Agent

Employer: Salam Baku Hotel

Address: Khagani street, Baku, Azerbaijan

Salam Baku Hotel” is looking for GSA position

EXPECTED RESPONSIBILITIES:

- Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Processing guest payments.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Processing meal and beverage requests.
- Accommodating general and unique requests.
- Diffusing conflict or tense situations with guests.

EXPECTED QUALIFICATIONS:

- 1+ year experience.
- Certificate or diploma in hospitality advantageous. -Excellent written and verbal communication in
• Azerbaijan
• Russian
• English -Excellent communication skills
-Good time management and organizational skills.
-Conflict resolution experience.
-Patience and good listening skills. - Proficiency with computers and computer programs, including Opera, Elektra & etc

Interested Candidates, please send your CV to hr@salambakuhotel.az
Please type “Guest Service Agent” in the subject line of your message. CVs without position name indication in subject will not be considered.

Go back to Hot Vacancies

 
© Copyright 2006—2019 www.JobSearch.az  
Developed by MicroPHP