Guest Relations Specialist
 
JOB TITLE: Guest Relations Specialist
EMPLOYER: Baku Tourism Information Center DUTY STATION: Azerbaijan
PUBLISHED: 2019-07-19 LAST UPDATED: N/A DEADLINE: 2019-08-18

BTIC is currently hiring experienced Guest Relations Specialists.

Responsibilities:
 
1. Greet, assist, and direct visitors at Baku Tourism Information Center in a friendly manner
2. Answer phone and e-mail inquiries
3. Handle outgoing emails
4. Update BTIC website events calendar, social media and newsletters
5. Write letters, forms, and other materials requested
6. Receive and handle daily duties
7. Other duties and projects as assigned by the Manager

Requirements:
 
1. Knowledge of Baku and Azerbaijan as a travel destination
2. Strong customer service skills
3. Ability to communicate both verbally and in written form with guests in a respectful and effective manner.
4. Ability to work independently, being a self-motivator and a quick thinker
5. Knowledge of Microsoft Office programs
6. Language skills: strong English and Russian (other languages preferred)
7. High School Diploma

Candidates are requested to send their CVs to info@salambaku.travel until August 15, 2019. Please indicate the name of the position (Guest Relations Specialist) you are applying for in the subject line of the email. Please be advised that only shortlisted candidates will be invited to the further stages of the recruitment process.

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