Waiter
 
JOB TITLE: Waiter
EMPLOYER: Excelsior Hotel Baku DUTY STATION: Azerbaijan
PUBLISHED: 2019-07-01 LAST UPDATED: N/A DEADLINE: 2019-07-31

Excelsior Hotel Baku  is looking for waiters

If you see your future in the hotel industry and want to grow as a professional in a friendly and young team, then we are looking for you.

Duties

• Promptly and warmly greet guests; takes food and beverages in an efficient manner, following established steps of service.
• Delivers  food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

Skills

•  1+ years’ waiter experience preferred
•  Willingness to work weekends, evenings and holidays as required
•  Familiarity with  restaurant software highly desirable
•  Comfort with noisy, high-volume atmosphere
•  Capable of working well under pressure
•  Russian – upper intermediate
•  English- intermediate

Interested Candidates please send your CV to hrl@excelsior.az   indicating “Waiter” in the subject line of your message.

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