Front Office Manager
 
JOB TITLE: Front Office Manager
EMPLOYER: Holiday Inn DUTY STATION: Azerbaijan
PUBLISHED: 2018-10-23 LAST UPDATED: N/A DEADLINE: 2018-11-22

HOLIDAY INN : Front Office Manager

At Holiday Inn® we want our guests to relax and be themselves which means we need you to:

•  Be you by being natural, professional and personable in the way you are with people
•  Get ready by taking notice and using your knowledge so that you are prepared for anything
•  Show you care by being thoughtful in the way you welcome and connect with guests
•  Take action by showing initiative, taking ownership and going the extra mile

Main responsibilities:

• Is fully conversant with all Front Office departmental policies and procedures.
• Manage, motivate and organize the department.
• Makes sure that Front office staff delivers quality guest services within department and corporate standards and guidelines.
• Determine needs for training and implement training within own department.
• Budget planning and follow up.
• Maintain and further develop the standards of operation.

Requirements:

-  Proven minimum 4 years work experience as a Front office manager
-  Proficiency in Azeri, English and Russian  (oral and written)
-  Knowledge of hotel programs (opera,.)
•  Solid knowledge of MS Office
•  Excellent communication and management skills
•  Good organizational and multitasking abilities
•  Problem-solving skills

All experienced candidates, interested in mentioned position, need to apply by this e-mail address: CV@hi-baku.com

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