Business Development Director/Client Service Director

International marketing research company TNS Azerbaijan is inviting applications for the full-time position of Business Development Director. TNS has been operating in Azerbaijan since 2005 and is a part of global network of TNS operating in more than 70 countries across the world.

Key Responsibilities

• Developing new business & client service capacities for a full service research company;
• Identifying and developing marketing & sales channels to reach potential clients; 
• Developing all necessary administrative resources within the company’s business development/client service department, including staffing plans, marketing & sales plans, marketing & sales budgets;
• Marketing & promoting the company’s research products to potential clients;
• Managing the relationships with existing client accounts, representing and safeguarding their best interests within the company;
• Cross-selling of  the company’s other research projects with already existing clients; 
• Managing & processing ad hoc leads in a systematic & organized way;
• Developing periodic reporting to support the effective & transparent management of the marketing & sales process;
• Implementing client service standards to develop long-term relationships & commitment with clients;
• Handling presentations and marketing & sales materials in an organized way;
• Developing alternative marketing programs (e.g. online, off-line, direct marketing) to promote the company’s research products; 
• Preparing customized presentations & proposals for potential clients and their specific requirements; 
• Conducting permanent training for department staff to support constant alignment with requirements of the company’s international headquarters;
• Representing the company at various local associations & chambers, conferences & seminars. 

Qualifications & Requirements:

• Master's degree in Business Administration, Marketing, Economics, Social Sciences;
• At least 3 year of experience on a senior management position, preferably in  the field of marketing and marketing research;
• Sound understanding of the importance of marketing and benefits of marketing research;
• Sound understanding marketing research process itself;
• Sound understanding the business environment & dynamics of major industries in Azerbaijan;
• Good professional network; 
• Proficiency in  Russian &English;
• Superior leadership, managerial, analytical, writing & communication skills;
• Strong organizational & time management skills;
• Ability to work independently to solve problems;
• Ability to plan strategically to achieve long term goals;
• Ability to work under pressure;
• Ability to travel within Azerbaijan.

Reporting

• Reports to Country Representative   

Interested candidates should send their CV to hr@tns-global.az no later than July 15, 2010. Please indicate the position name you are applying for in the subject line, otherwise your CV will not be considered. Only shortlisted candidates will be contacted.