Travel & Tourism Sales Consultant (Female)
 
JOB TITLE: Travel & Tourism Sales Consultant (Female)
EMPLOYER: Rabah Travel & Tourism Company DUTY STATION: Azerbaijan
PUBLISHED: 2017-10-05 LAST UPDATED: 2017-10-05 DEADLINE: 2017-11-04

Travel & Tourism Sales Consultant (Female)

Reporting to: Managing Director / CEO

About the Company

Rabah Travel & Tourism LCC, office in city center Baku, a service that is generally considered the best services company in Travel, Tourism, Education & Investment. The company is foreign privately-owned, successful and profitable, and we have good relationships with our clients around the world. Rabah Travel & Tourism provide the best services to our tourist local or foreigner. Rabah College & Training provide the English courses and Study abroad consultancy. Rabah Investment helps you to Invest in your Present and Future goals and dream projects.

Job Description

A Sales Consultant & Officer is responsible for creating sales revenue from new and existing customers and maximizing revenue generation within a specific key region. This includes accurately forecasting business and market needs, formulating and implementing sales strategy, and achieving sales targets, while ensuring high customer satisfaction.

In this position you will be responsible for sales methodology and managing the account throughout the sales process including account penetration, sales process planning, negotiation, and closing. Additional responsibilities include understanding market requirements, product capabilities and future industry developments and trends; working with marketing, sales support, and other key departments within the company. The successful candidate must be solution driven.

A sales travel & Tourism officer role is to help people plan, choose and arrange their holiday. They will usually work to a budget set out by whoever is planning the holiday. They also offer advice and opinions on where to go and local tourist attractions, events and customs.

Job Responsibilities:

• Prospecting, qualifying, developing, and closing sales opportunities within a defined territory
• Forecasting and tracking of sales opportunities
• Achieving sales targets,
• Understanding industry trends, product capabilities and customer requirements,
• Establishing executive level, long term customer relationship for future cross-sell and up-sell    opportunities,
• Ensuring customer satisfaction.
• Promoting and marketing the business, sometimes to new or niche markets;
• Managing budgets and maintaining statistical and financial records;
• Selling travel products and tour packages;
• Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism;
• Taking part in familiarisation visits to new destinations to gather information on issues and amenities of interest to consumers;
• Liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance;
• Dealing with customer enquiries and aiming to meet their expectations;
• Overseeing the smooth, efficient running of the business.
• Promoting and marketing the business
• Dealing with customer queries and complaints
• Providing advice about visas or passports
• Planning
• Selling holidays and insurance
• Meeting profit or sales targets
• Preparing promotional materials and displays.
• Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
• Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
• Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
• Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages
• Handle unforeseen problems and complaints and determine eligibility for money returns
• Attend conferences to maintain familiarity with tourism trends
• Create and update electronic records of clients
• Maintain relationships with key persons
• Keep financial statements and documents
• Reach the revenue and profit targets

Skills

•  Educated to a diploma level in a related field
•  1-3 years sales experience within either the Travel agency / Tourism.
•  Proven Track Record in over achieving performance targets
•  Demonstrated experience to ensure visibility of the pipeline to sales management for forecasting and business planning
•  Proven sales experience, demonstrating a strategic approach in (I) identifying market size and focus; (ii) developing sales pipelines; (iii) penetrating new accounts; and (iv) driving the sales process through the selling environment to close
•  Demonstrated initiative; implementing business plans and executing sales initiatives at a senior level
•  Ability to work in a multicultural, fast paced organisation
•  Strong problem solving and analytical skills
•  Fluency in English is compulsory along with one or more of the following languages; Russian, Turkish, Arabic
•  Ability to work in a multicultural organization
• Excellent communication skills;
• Diplomacy and tact;
• Innovation and energy with a desire to drive others;
• Commitment to people management;
• Sound judgment with attention to detail;
• Competent IT skills;
• Strong organisational skills;
• Resilience to cope with long hours and pressure at peak times;
• A genuine interest in travel.
• Proven working experience as a Travel & Tourism sales consultant
• Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
• Exemplary sales skills and customer oriented approach
• Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
• Ability to present, persuade and communicate effectively
• Demonstrable ability to handle crises
• Candidates with personal travel experience will be preferred

Job Details

Job Location: Baku, Azerbaijan
Company Industry: Travel Agency / Tourism
Company Type: Employer (Private Sector)
Job Role: Sales Employment
Type: Full Time Employee
Monthly Salary Range: Unspecified
Number of Vacancies: 3
Job Ref : JBTTSC10
Preferred Candidate
Career Level: Mid Career
Years of Experience: Min: 1 Max: 3
Residence Location: Baku, Azerbaijan
Gender: Female
Nationality: Unspecified
Degree: higher diploma
Age: Unspecified

To apply please send current CV with covering letter to director@rabahtourism.com  with your Educational & Experience certificates along with latest Passport size Picture – closing date 4th November 2017.  The Company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the Company’s business. Kindly note all cv have to in ENGLISH.

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